Privacy Policy


Privacy Policy

Last Updated: 12/01/2026

This Privacy Policy outlines how Cherievale (“we,” “us,” “our,” or the “Site”) collects, uses, and discloses your personal information when you visit, use our services, make a purchase from https://cherievale.com/ (the “Site”), or otherwise communicate with us (collectively, the “Services”).

For the purposes of this Privacy Policy, “you” and “your” refer to the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected under this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described here. If you do not agree with this Privacy Policy, please do not use or access any of the Services.

Company Information

Company Name: Oetoe

Company Number: 87699133

Business Address: Jan van Galenstraat 81,
6512HJ Nijmegen, The Netherlands

Email: info@cherievale.com

Phone: +31 6 40381636

Instagram: @cherievaleclothing

Pinterest: @cherievale

Personal Information We Collect

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support.

Examples of Information We Collect

Device Information

Examples: Web browser, IP address, time zone, cookie information, and browsing behavior.
Purpose: To load the Site accurately and optimize performance.

Order Information

Examples: Name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
Purpose: To fulfill orders, process payments, and provide customer support.

Customer Support Information

Examples: Details you provide when contacting us for assistance.
Purpose: To offer support and improve your experience.

How We Use Your Personal Information

We use your personal information to provide and improve our services, including:

  • Processing transactions and fulfilling orders

  • Communicating with you regarding your order or inquiries

  • Screening orders for potential fraud or security risks

  • Providing you with information or advertising about our products or services, consistent with your preferences

How We Disclose Personal Information

We may disclose your personal information to third parties for legitimate purposes, including:

  • Vendors and service providers who perform services on our behalf (e.g., IT management, payment processing, data analytics, customer support, cloud storage, fulfillment, and shipping)

  • Business and marketing partners, including Shopify, to provide services and advertise to you in accordance with their own privacy policies

  • Third parties at your direction or with your consent, such as shipping partners or social media integrations

  • Affiliates or corporate partners, in our legitimate interest to operate our business

  • Legal and compliance purposes, including mergers, acquisitions, bankruptcy proceedings, legal obligations, enforcement of terms, or protection of rights and safety

Information Disclosed in the Past 12 Months

Categories Disclosed

  • Identifiers: Basic contact details and certain order or account information

  • Commercial Information: Order history, shopping behavior, and customer support interactions

  • Internet or Network Activity: Usage data and browsing interactions

Categories of Recipients

  • Vendors and service providers

  • Business and marketing partners

  • Affiliates

We do not use or disclose sensitive personal information to infer characteristics about you.

User-Generated Content

The Services may allow you to post reviews or other user-generated content. Any content you submit to public areas of the Services will be publicly accessible.

We do not control who may access this information and cannot guarantee that others will respect your privacy. We are not responsible for the privacy, security, or misuse of any information you choose to make public.

Third-Party Websites and Links

Our Site may contain links to third-party websites or platforms. We are not responsible for the privacy, security, or content of those third parties. We encourage you to review their privacy policies before providing any personal information.

The inclusion of third-party links does not imply endorsement unless explicitly stated.

Children’s Data

The Services are not intended for children, and we do not knowingly collect personal information from children. If you believe a child has provided personal information to us, please contact us to request deletion.

As of the effective date of this Privacy Policy, we do not have actual knowledge that we sell or share personal information of individuals under 16 years of age.

Security and Retention of Information

While we implement reasonable security measures, no system is completely secure. Information transmitted online may not be fully protected during transmission, and we recommend avoiding unsecured channels for sensitive communications.

We retain personal information only as long as necessary to provide Services, comply with legal obligations, resolve disputes, and enforce agreements.

Your Rights and Choices

Depending on your location, you may have the right to:

  • Access or know what personal information we hold

  • Request deletion of your personal information

  • Correct inaccurate personal information

  • Request data portability

  • Restrict or object to processing

  • Withdraw consent where applicable

  • Appeal decisions regarding your privacy requests

You may manage email preferences by using the unsubscribe link in promotional emails. Transactional emails related to orders or accounts will still be sent when necessary.

We will not discriminate against you for exercising your rights. Identity verification may be required before fulfilling requests. Authorized agents may act on your behalf with proper documentation.

Complaints

If you have concerns about how we handle your personal information, please contact us. Depending on your location, you may also have the right to lodge a complaint with your local data protection authority.

International Users

Your personal information may be transferred, stored, and processed outside your country, including in the United States. Where required, we rely on recognized legal transfer mechanisms such as Standard Contractual Clauses to protect your data.

Contact Us

For questions or concerns regarding this Privacy Policy or our privacy practices, please contact us:

Company Name: Oetoe

Company Number: 87699133

Business Address: Jan van Galenstraat 81,
6512HJ Nijmegen, The Netherlands

Email: info@cherievale.com

Phone: +31 6 40381636

Instagram: @cherievaleclothing

Pinterest: @cherievale

You may also message us on Instagram for casual inquiries.